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Edition of March 21, 2008

‘Clear' Security Service Opens to Travelers at Dulles Airport
By Leslie PeralesSend Mail to Writer
Observer Staff Writer
A program to allow travelers to proceed through airport security in less time debuted at Reagan National and Dulles International airports on Wednesday. The Clear system uses retinal and fingerprint imaging to verify customers' identities and allows travelers to bypass the normal security lines at airports.
Clear users go through a separate security lane at airports where they must present their Clear card, boarding pass and government identification. A Clear attendant then confirms the customer's identity using a retinal or fingerprint scan, and the customer continues through a metal detector with assistance from Clear employees. The process, which is overseen by the Transportation Security Administration, also includes an x-ray screening of the customer's carry-on luggage.
Cindy Rosenthal, vice president of media relations for Clear, said the program is about helping people avoid the regular security lines.
"That gives you a certain amount of predictability in your travel," she said. While sometimes there is not a long line for security, other times the wait can last more than 30 minutes, and Clear takes away that uncertainty, she said.
The program is aimed at business travelers and is also beneficial for anyone who travels frequently, Rosenthal said. The annual program fee is $100 and there is an additional $28 charge from TSA. While the program is run through Clear, TSA completes all of the necessary screening of the applicants.
So far about 3,500 people in the Washington, D.C., area have signed up for the service and about 120,000 have signed up nationwide, according to Rosenthal. She said the Clear security lanes are similar to the E-ZPass lanes on area toll roads where people in the fast lanes get to drive through without stopping at a tollbooth.
"It allows for a greater portion of people to go through the Clear lanes faster, with attendants helping them," Rosenthal said. She said the addition of Clear lanes also decreases the wait for customers in the regular security lanes because about 30 percent of travelers are traveling for business.
The Clear program also helps with risk management because Clear members are prescreened, according to Rosenthal. "It's a good way for the airport to devote less resources to those people and more on people they don't know," she said.
The Metropolitan Washington Airports Authority Board selected Clear for Dulles and National airports at a January meeting after a competitive bidding process. In a press release from Clear, President and CEO of MWAA James E. Bennett said MWAA works hard to identify ways to make passenger services run as smooth as possible and they are pleased to work with Clear.
To enroll in the service, individuals start the registration process online and then visit a Clear location to have TSA complete the screening. Approved customers are then issued a Clear card. Rosenthal said Clear often works with companies who have employees that regularly travel to enroll them on site.
There are four locations where area residents can enroll in the program, including locations in the Dulles and Reagan airports. There are also enrollment locations at American Express Travel Services and the Congressional Federal Credit Union in Washington, D.C. Rosenthal said another location opened in the Pentagon Federal Credit Union on Thursday.
Children younger than 12 may accompany Clear-registered parents through Clear lines, but any family members older than 12 must be registered for their own Clear card. Including Dulles and Reagan, Clear operates at 16 airports in the United States and their next scheduled site to open is at the Oakland International Airport in California.

 

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